Chapter 2: Get started
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the model number of the Telephony Gateway (printed on the Telephony Gateway)
If the Telephony Gateway was provided by your service provider, they already have the
required information.
In addition, you should ask your service provider the following questions:
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Do you have any special system requirements or files that I need to download after I am
connected?
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When can I start using my Telephony Gateway?
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Do I need a user ID or password to access the Internet or my e-mail?
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Will my phone number(s) change?
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What new calling features will I have and how do I use them?
System requirements
The TG4492 Telephony Gateway operates with most computers. The following describes
requirements for each operating system; see the documentation for your system for details
on enabling and configuring networking.
To use the Telephony Gateway, you need DOCSIS high-speed Internet service from your
service provider. Telephone service requires that the service provider has PacketCable
support.
Recommended hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the TG4492, but may not be able to make maximum use of
TG4492 throughput.
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CPU: P4, 3GHz or faster.
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RAM: 1GB or greater.
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Hard drive: 7200 RPM or faster.
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Ethernet: Gig-E (1000BaseT).
Windows
Windows Vista, Windows 7, Windows 8, Windows 10, or Android OS (for mobile devices). A
supported Ethernet or wireless LAN connection must be available.
macOS
System 7.5 to Mac OS 9.2 (Open Transport recommended), macOS X, or iOS (for mobile
devices). A supported Ethernet or wireless LAN connection must be available.
Linux/Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or
wireless LAN connection must be available.
Touchstone TG4482 Telephony Gateway User Guide DRAFT Revision 1.3 12
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