TD 93120EN
10 Oct 2016 / Ver. A
Configuration Manual
Ascom d43 DECT Handset
31
7. Troubleshooting
SERVICE NEEDED
Invalid IPDI
NOTE: This display message is
only shown in English.
Easy replacement procedure
not followed correctly or
failure during easy
replacement procedure.
Send the handset for service.
Enter PIN code Phone lock is activated. Enter the required PIN code. If
the PIN code has been lost,
enter a new PIN code via the
WinPDM/Device Manager or
do a factory reset via the
WinPDM/Device Manager.
Battery low, charge now The battery level is low. Charge the handset, or
replace battery.
Phonebook is not available at
the moment.
The phonebook is not
activated or does not
respond.
Try again later or if the fault
persists do a factory reset via
the admin menu or via the
WinPDM/Device Manager.
Note that it may take several
minutes for the phonebook to
be available if there are many
entries in Contacts and/or
company phonebook.
Voice mail number not
defined
There is no Voice mail number
defined in the handset.
Define a Voice mail number
via the WinPDM/Device
Manager.
Could not encrypt connection The parameter "Encryption
Required" is enabled in the
handset in combination with;
1) Unencrypted base
station(s); and/or,
1) Disable the "Encryption
Required" parameter in
handset; and/or,
2) Unsupported base
station(s).
2) Enable the encryption in
the base station(s); and/or,
3) Use supported base
station(s). Ask your supplier.
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