AT&T DL72119 - About the Answering System; Answering System and Voicemail; Use the Answering System and Voicemail Together

110
Answering system
About the answering system
Answering system and voicemail
Yourtelephonehasseparateindicatorsfortwodierenttypesofvoice
messages: those recorded on its built-in digital answering system and those
recorded in your telephone service provider’s voicemail (fees may apply).
Your telephone’s built-in digital answering system messages and voicemail
messagesareseparate.Eachalertsyoutonewmessagesdierently.
f If XX new messages display on the handsets, there are new messages in the
built-in answering system. To listen to messages recorded on your digital
answering system, press /PLAY/STOP on the telephone base. To listen to
messages with a handset, see To listen to messages on a cordless handset
on page 114.
f If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, dial an access number provided by your telephone service
provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail and
call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone
service provider.
Touseyourvoicemailserviceratherthantheansweringsystem,turnothe
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate the voicemail
service.
Use the answering system and voicemail together
You can also use the telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers, as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemailissettoanswer.Forexample,ifyourvoicemailanswersaersixrings,
setyouransweringsystemtoansweraerfourrings.Somevoicemailproviders
may program the delay before answering calls in seconds instead of rings. In
this case, allow six seconds per ring when determining the appropriate setting.