DSS Buttons
Your QCC can have one or two DSSs attached to it. The
console’s DSS buttons can be extension buttons and other
types of calling buttons.
The DSS has 50 buttons arranged in 5 columns of 10 buttons.
The buttons are assigned numbers in consecutive order,
starting with the button in the top left corner. Each button can
have three numbers assigned to it:
• co-worker extension numbers or calling group
extension numbers for making or directing calls to
individual co-workers or to a group of co-workers who
handle the same types of calls
• extension numbers for paging co-workers over
speakerphones or loudspeaker systems (Paging)orfor
parking calls (putting them on hold) so that they can be
picked up at another extension (Park). Chapter 4 tells you
more about these features.
• dial-out or pool access codes for selecting outside lines
(called trunks) or groups of trunks (called pools) for
making and handling outside calls. Trunk pools are usually
grouped by function (for making local calls or long-distance
calls). You must use a pool access code or the dial-out code
to get an outside trunk.
Ask your system manager for the numbers assigned to your
DSS and instructions for using them.
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