AT&T Plus - Appendix C Testing the Pay Phone; Local and Long Distance Call Tests; Dial Tone and Fraud Test

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AT&T Private Pay Phone Plus
February, 1988
APPENDIX C
TESTING THE PAY PHONE
1. Place a local call requiring a deposit. When the call is answered, make sure the
far-end party stays on the line until the pay phone collects the coins into the
coin box .
• Did the pay phone ask for the correct amount of money?
• Did it collect the money as it should?
2. Place a long distance call for which the charge is greater than $0.40. Be sure
you know what the charge should be. After you dial the number, record the
amount the pay phone asks for. Deposit ONLY a nickel, a dime, and a quarter.
Listen for the additional charge. Hang up .
• What was the charge for the call?
• Was that charge correct?
• What was the amount requested after the $0.40 deposit?
• Was that amount correct (call charge - $0.40)?
• Was the money refunded properly?
3. Dial Tone Test - Do this test six times. (Include one long distance call.)
Place a call that requires coins. Make sure the far-end party stays on the line
until the coins fall into the coin box. Tell the far-end party to hang up and
record the time UNTIL dial tone occurs. DO NOT HANG UP THE PAY PHONE.
When, and if, dial tone occurs, try to place another call. Record the results in
the table below .
• TIME - If dial tone resumed in less than 40 seconds, record "15" for that
call. If dial tone resumed in between 40 and 120 seconds, record "30." If
dial tone has not resumed within 120 seconds, record an "n."
• FRAUD - If you could place a second call with no deposit, record a "Y."
CALL
1 2 3
4
5
6
TIME
FRAUD
Hang up the phone and do the test again until you have tried six times.
If there are any Y's for FRAUD, programming for End-To-End signaling needs to
be changed to the smallest number in the TIME row (15 or 30). Inform the
person responsible for programming the pay phone.
If the Coin Box Removed alarm is set to ON, do the last three steps. If it is OFF,
you are done.
4. Remove the front cover of the pay phone and watch the display as you remove
the coin box .
• Do you see "WAITING" or "CALLING" or a similar message?
5. Empty the coin box and replace it.
6. Confirm that the Coin Box Removed alarm has been received at the PC and
report any problems.
Owner Manual
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