Issue: I have programmed the codes for a device, but some function keys do not work.
Try using Search again and make sure that the functions work before saving. If the desired
device functions still do not work, refer to the Quick Setup Guide, Section 3B: Learning (Page 8).
Issue: I have programmed the TV mode key. After pressing the TV key, the CHANNEL keys
still control the AT&T U-verse Receiver and not the TV.
By default, the CHANNEL keys ( , , ) on the remote operate the U-verse Receiver.
Issue: The volume (or Channel) on my U-verse service changes by itself.
To avoid interference from other RF remotes, See Section D: Home ID (Page 15).
Issue: I programmed my TV and Home Theater system to come on with my U-Verse Receiver,
but the Home Theater system turns off when I turn the others on.
If any of the devices get out of sync so that some turn ON while others turn OFF, you will
need to turn all devices OFF. (For the device that is out of sync, use the actual device’s
power button). When all devices are OFF, use the POWER key on the RF Remote Control
to turn all devices back ON. It is important to point the Remote Control directly toward the
devices for this to work properly.
Troubleshooting
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