2.2 Avoiding Delays in Gas Service Installation
Gas service installation may be delayed for a number of reasons and gas service installation
may be deferred by placing the installation on hold until the r
A Gas Service Installation on Hold Form, (refer to Appendix B) will be left in the gas meter box
(for new dwellings) or in the consumer letter box, if existing premises.
Examples of situations where delays may occur:
• The gas meter box is installed in a non-compliant position:
• Too close to a window that can be opened
• Meter box installed too high
• Footing requires cutting to accommodate the gas service riser
• Paving or driveway is installed beneath gas meter boxes and permission is required in order
to remove or lift paving.
• Rubble or debris is on the line of service route preventing access for installation.
2.3 Internal Property Reinstatement
Internal property reinstatement refers to any reinstatement and restoration of surfaces inside
the property boundary, including but not limited to, paving, driveway and lawns.
install the gas service, then the
Responsible Person is responsible for the reinstatement.
to obtain the Responsible Person’s
signature in the last paragraph of the Gas Service Installation on Hold Form, refer to Appendix
The form must be left in the
customer’s gas meter box.
For new connections, the permission letter must be left in the gas meter box.
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B, confirming that they agree to the conditions of the installation.
For an established premise, it is the gasfitter’s responsibility
If paving or other finished surface must be lifted or removed to