3. Connecting to the Gas Network
This section provides information on the connection process, gas availability, gas meter box
accessibility and network connection, including connection to pre-laid services.
3.1 Connection Process
3.1.1 Single Residential House
Figure 1 illustrates the process to have natural gas connected to a property:
You contact a
Gas Retailer
Gas Retailer
opens account
for you and
sends your
request for
connection to
ATCO Gas
ATCO Gas
connects your
home and
informs your
Gas Reatiler
Your Gas
Retailer will
let you know
when you are
connected
Figure 1: Overview – Request for Gas
5
Customer Gas Retailer Gas Retailer
ATCO Gas
Australia
You contact a
licensed Gas
Fitter
Gas Fitter
completes
installation &
noties the
Gas Retailer
Customer Gas Fitter