CHAPTER7 Troubleshooting
C448HD C450HD | Users & Administrator's Manual
✔ dmesg.log
✔ upstate-TEAMS_1.3.16-undated.txt
✔ dumpstate_log-undated-2569.txt
✔ logcat.log
Activating DSP Recording
NetworkadministratorscanactivateDSPrecordingusingAudioCodes'SSHprotocolbased
AndroidPhoneUtility.
➢ To activate DSP Recording:
1. IntheAudioCodesAndroidPhoneUtility(seeAndroidPhoneUtilityonpage105formore
informationabouttheapplication),enterthephone'sIPaddress,clickSSH Connectand
thenclicktheBrowsebuttonnexttothefield'PCfolder'toconfigureafolderonthePCto
whichtosendtheinformation.
2. Inthe'PCIPAddress'field,entertheIPaddressofthePConwhichtheutilityisinstalled
andthenclicktheStart DSP Record button.
3. Afteraperiodofrecording,clickStop DSP Record.
4. ViewtheDSPrecordinginthePCfolderyouconfigured.
Network administrators can alternatively activate a DSP recording using SSH pro-
tocol without the Android Phone Utility, as shown next.
➢ To activate DSP recording using SSH protocol without the utility, type the following at the
shell prompt:
setprop ac.dr_voice_enable true
setprop ac.dr_ipaddr <ip_address>
setprop ac.dr_port 50000
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