Smart Solutions to Connect 1000+ Aurora Products 15
Understanding ZigBee 15
Product Lineup Information 16
ASIP - Commissioning Hub 18
The Commissioning Process: 18
ASIP - Troubleshooting Hub 18
Possible Errors You May Encounter 18
Hub Already Acquired 18
Rest Response Error 18
Failed to Grant Access 18
ASIP - Commissioning Devices 19
The Commissioning Process: 19
Top Tips for Success: 19
ASIP - Troubleshooting Devices 19
Possible Errors You May Encounter: 19
Lights Did Not Flash 19
Detected Device Not Identified 19
Laggy / Unresponsive Device 19
ASIP - Troubleshooting Networking 20
Hub Positioning 20
WiFi Channels 21
Top Tip for Success: 21
Hub Ports 21
ASIP - Dimming Compatibility 22
Dimming Phase 22
Power Factor 22
Post-purchase FAQ 22
Ratings and Feedback of our Apps 22
BETA Testing new features before general release 23
How can I request for a feature to be added to the App? 23
Warranty Requirements 23
AOne Products Warranty Periods 24
Getting Started 25
Where do I download the App? 25
How do I create an Account? 25
How do I reset my Password? 25
How do I delete an Account? 26
How do I set up and acquire my AOne Hub? 26
Can I pair multiple Hubs to my account? 27
I can't acquire my AOne Hub to my account 27
Which ports need to be open to use the AOne Hub? 28
How to remove / unpair Hub from an Account? 28
How do I swap between Hubs on my account? 28
When do I need to press the factory restore button on my AOne Hub? 29
How to know when to upgrade your AOne Hub? 29
Can I replace the Ethernet cable supplied with the AOne Hub? 29
Software Updates 30
Why do I need to keep my system up to date with software updates? 30
How long does it take to install a Software Update on the AOne Hub? 30
General Information 31
Sunrise Sunset - Things to know 31
Rotary Dimmer Module Faceplate Compatibility 32
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