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Aurora AOne User Manual

Aurora AOne
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Aurora Lighting AOne Zigbee Technical Document
Table of Contents
Table of Contents 1
Pre-purchase FAQ 5
What is the Aurora AOne Zigbee System? 5
The Lighting Centric Platform 5
What is AOne™? 5
Meet the AOne™ Hub 5
Simple | Cost-Effective | Wireless 6
Where is AOne™ Used? 6
App, Wall & Voice Control 6
Enhance your space with intelligent control 6
RGB Cycling 6
Automate Lighting 7
Improve Wellness 7
Save Energy 7
Set Lighting Scenes 7
Reduce Costs 7
Aurora AOne Product List 8
What do I need to have before I can start using the AOne™ Smart Lighting System? 9
Is the AOne system an energy efficient solution for my home? 9
Can I use AOne Devices without a Hub? 9
Can I use the AOne system outdoors? 9
Can I use my light switch on the wall? 9
What does 'Smart Inside' mean? 10
How do I make my existing lighting Smart? 10
What happens to my AOne Smart Lighting following a power cut? 10
What is the difference between the AOne & Samsung SmartThings Hubs? 10
Can Multiple Users Connect to the Same AOne Smart Lighting System? 11
What is the Signal Range of the AOne System (App & Hub)? 11
Is the AOne Hub waterproof? 11
What cables are included with the Hub and what colour are they? 11
Does the AOne Hub support Power over Ethernet (PoE)? 11
What Smartphones are supported by the AOne system? 12
Why doesn’t a product from another brand work with the AOne system? 12
How many AOne Devices I can have connected to my Hub? 12
Security 13
How secure is the AOne system? 13
How do I know Aurora smart products are safe for use in my home? 13
Connection / Offline Control 13
Can the AOne System work without an Internet connection? 13
Can I disconnect and move my AOne Hub after it’s been set up? 13
Voice Control 14
Is Voice Control supported by the AOne System? 14
How do I set up Google Home Voice Control? 14
How do I set up Amazon Alexa Voice Control? 14
Aurora Smart Installer Program 15
ASIP Foundation - An Introduction to Smart Lighting 15
The Widest Range of Lighting, Control and Sensing Products 15

Table of Contents

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Aurora AOne Specifications

General IconGeneral
BrandAurora
ModelAOne
CategoryLighting Equipment
LanguageEnglish

Summary

Pre-purchase FAQ

What is the Aurora AOne Zigbee System?

Explains the Aurora AOne Zigbee System, its components, and functionality.

The Lighting Centric Platform

Meet the AOne™ Hub

Describes the AOne™ Hub, its role as the system's brain, and connectivity.

Simple | Cost-Effective | Wireless

App, Wall & Voice Control

Explains how to control AOne™ devices via the app, wall controls, and voice assistants.

Aurora AOne Product List

Smart Hub Overview

Overview of the AOne™ Hub and its benefits, including wireless technology.

System Requirements

What do I need to start using the AOne™ Smart Lighting System?

Lists the necessary hardware, software, and connection requirements for the AOne system.

System Operation

How do I make my existing lighting Smart?

Guides on using AOne™ controllers to make existing lighting circuits smart.

Connectivity & Range

What is the Signal Range of the AOne System?

Details Zigbee signal range, extenders, and factors affecting wireless signal strength.

Security & Offline Control

How secure is the AOne system?

Details the security features of the AOne system using Zigbee and IEEE 802.15.4.

Can the AOne System work without Internet?

Explains offline functionality via smart switches and sensors, with phone on same network.

Voice Control Setup

Is Voice Control supported by the AOne System?

Confirms support for Google Home and Amazon Alexa voice assistants.

How to set up Google Home Voice Control?

Provides step-by-step instructions for integrating AOne with Google Home.

How to set up Amazon Alexa Voice Control?

Provides step-by-step instructions for integrating AOne with Amazon Alexa.

Aurora Smart Installer Program

Product Lineup Information

mPro ZX Features & Benefits

Details features and benefits of the mPro ZX range, including Smart Inside and installation.

AOne™ Power & Control Devices

AOne™ Smart Rotary Dimmer

Details on the Zigbee Smart Rotary Dimmer, its features and wiring.

ASIP - Commissioning Hub

Top Tips for Success

Recommendations for optimal Hub and device pairing performance.

Troubleshooting Hub Errors

Common errors during Hub commissioning and initial troubleshooting steps.

ASIP - Commissioning Devices

The Commissioning Process

Steps for installing and pairing AOne™ smart devices with the Hub.

Top Tips for Device Success

Recommendations for efficient device commissioning and mesh establishment.

Troubleshooting Device Errors

Common issues encountered during ZigBee device pairing and initial solutions.

ASIP - Troubleshooting Networking

Hub Positioning Guidance

Guidance on optimal Hub placement for improved connectivity and performance.

WiFi Channels & Hub Ports

Hub Ports for Secure Connection

Details required UDP and TCP ports for secure Hub connection and internet access.

Customer Feedback & Warranty

Warranty Requirements

Lists the conditions required for warranty claims to be valid.

Zigbee: Getting Started

Where do I download the App?

Provides direct links to download the Aurora AOne app for iOS, Android, and Fire.

How do I create an Account?

Step-by-step guide for creating a new user account for the AOne app.

Account Management

How to set up and acquire my AOne Hub?

Guides on connecting the Hub to the router and acquiring it with the app.

Hub Account Management

Cannot acquire my AOne Hub to my account

Troubleshooting steps for issues acquiring the AOne Hub to your account.

Hub Network Configuration

Which ports need to be open for the AOne Hub?

Lists required router firewall ports (UDP/TCP) for AOne Hub operation.

Hub Maintenance & Updates

When to press the factory restore button?

Explains when and how to perform a factory reset on the AOne Hub.

Software Updates

Why keep my system up to date?

Explains the importance of updates for security, functionality, and performance.

Placement / External Factors

Tips for installing the AOne system

Guidance on Hub centralisation, device distance, and avoiding manual switches.

Hub Location Importance

Hub location is important for signal

Discusses signal strength, Zigbee hops, and the benefit of multiple hubs.

Aone App (UI3): Getting Started

Main Menu Tutorial

Visual guide to navigating the app's main menu and key functions.

Aone App (UI3): Spaces & Devices

All Devices Tutorial

Instructions on viewing, renaming, moving, or deleting devices in the app.

Aone App (UI3): Groups

How to create a Space

Step-by-step instructions for creating new Spaces within the AOne app.

Pairing Instructions

How to pair a Device

General steps for pairing new devices to the AOne Hub via the app.

Pairing Instructions: Power Devices

Pairing Instructions: Sensors & Switches

Pairing Instructions: Kinetic & Rotary Dimmers

Device Management

Configuring PIR Motion Sensor Events

How to configure PIR Motion Sensor Events

Detailed guide on setting up motion sensor events, timeouts, and time constraints.

Configuring Sensors & Switches

How to configure the Door/Window Sensor

Guide for setting up Door/Window sensor events, timeouts, and triggers.

Configuring Rotary Dimmers & Remotes

Advanced Dimmer Configuration

How to configure 2-Way Dimming (Slave Mode)

Detailed steps for setting up 2-way dimming with Master and Slave Rotary Dimmers.

Device Management & Scenes

How to configure a Scene

Instructions for creating and styling scenes with custom colors and icons.

Scheduling Events

How to configure a Schedule Event

Guide for setting up schedules with specific times, days, or Sunrise/Sunset triggers.

Dynamic Events

How to configure a Dynamic Event

Instructions for creating dynamic events based on scenes and time constraints.

User Management & Permissions

Troubleshooting: Hub LEDs & Errors

Hub displays Red Exclamation Mark after Rebooting

Troubleshooting steps for Red Exclamation Mark errors due to network or firewall issues.

Troubleshooting: Device & App Issues

AOne App crashing on Android Device

Steps to resolve app crashes on Android: restart, update apps, check connection.

Troubleshooting: iPhone App & Updates

AOne App crashing on iPhone

Steps to resolve app crashes on iOS: quit/relaunch, force reboot, update iOS.

Troubleshooting: Connectivity Flowcharts

Can't Connect to Hub Flowchart

Flowchart to diagnose and resolve issues when the Hub cannot connect.

Troubleshooting: Device Unavailable Flowchart

Device is Unavailable Flowchart

Flowchart to diagnose and resolve 'Device Unavailable' errors.

SmartThings Integration

Customer Support

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