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12.2 Troubleshooting Checklist
A. When the tester does not work properly:
Make sure the app system and diagnostic application software are
properly updated.
Check all cables, connections, and indicators to ensure the signal is being
received.
B. When you are unable to charge the tester:
Check the connections.
Ensure you are using the power supply included with the tool.
Ensure the tool is being charged in a room of moderate temperature, not
too hot or too cold.
Contact technical support or your authorized Autel supplier if the unit or
charger is damaged.
C. When Bluetooth connection fails:
The Bluetooth signal is out of range. Move the battery tester closer to
your mobile device.
You may remove the VCI from the vehicle’s DLC and insert it again, and
turn off Bluetooth on your mobile device and turn it on again (and / or turn
off your mobile device and turn it on again).
NOTE
If the problems persist, please contact Autel technical support personnel or your
local distributor.
12.3 About Battery Usage
Your tester is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other battery technologies, the battery can be recharged with some
remaining battery life without damaging its longevity.
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