106 Avaya 3641/3645/6120/6140 IP Wireless Handset SIP Administration Guide June 2012
Message Description Action
Prom Bad Length
The handset software downloaded files
that are incorrect or corrupted.
Download new software from the Avaya
website per
Software Maintenance.
Registering
The handset has completed
initialization of the SIP application and
is attempting to register lines to the
SIP proxy servers.
If registrations are failing, the phone can
stay in this state for a considerable
length of time. After the phone leaves
this state, press the
LINE key to view
what lines have failed to register.
Ensure usernames and passwords
have been entered in administrative
menus for registrations that have failed
and that proxy information is correct in
the SIP configuration files.
RTP Open Failed
The handset attempted to open an
RTP port for audio but was
unsuccessful.
Verify that Avaya SVP Server capacity
has not been exceeded.
Select License
The correct protocol has not been
selected from the license set.
Using the
Admin menu, select one
license from the set to allow the phone
to download the appropriate software.
Server Busy
Handset is attempting to download
from a HTTP/TFTP server that is busy
downloading to other devices and
refusing additional downloads.
None, the handset will automatically
retry the download every few seconds.
SIP Login
Prompt for login information –
username and password.
At power-on initialization, no username
was detected in the
Admin menu items
for SIP registrations. Enter a valid
username and password for an existing
SIP configuration file.
Skt Open Fail
Socket open fail. Occurs when the
handset attempts to open a connection
to the proxy server but fails.
Verify that Avaya SVP Server capacity
has not been exceeded.
Service Rej.
The Avaya SVP Server has rejected a
request from the handset.
The handset will restart and attempt to
re-register with the Avaya SVP Server,
which should fix the problem. Report to
your administrator if it keeps happening.
Storing Config
Handset is storing changes to handset
configuration.
None. Informational only. The handset
may display this briefly following a
configuration change or software
download.
SVP Service Rej.
The Avaya SVP Server has rejected a
request from the handset.
The handset will restart and attempt to
re-register with the SVP Server, which
should fix the problem. Report to your
administrator if it keeps happening.
System Busy
yyy.yyy.yyy.yyy
y…y = SVP Server IP Address.
SVP Server has reached call capacity.
All call paths are in use, try the call
again in a few minutes.
System Locked
(with Busy Tone)
Avaya SVP Server is locked.
Try call again later, system has been
locked for maintenance.
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