Contents
Chapter 1: Introduction......................................................................................................
7
Intended audience....................................................................................................................................
7
Related resources.....................................................................................................................................
7
Documentation.................................................................................................................................
7
Training............................................................................................................................................
8
Support......................................................................................................................................................
8
Warranty....................................................................................................................................................
8
Chapter 2: Overview...........................................................................................................
9
Physical layout..........................................................................................................................................
9
Navigation tips...........................................................................................................................................
13
About icons...............................................................................................................................................
13
Administrative messages..........................................................................................................................
16
Deskphone stand......................................................................................................................................
16
Viewing network information.....................................................................................................................
16
Chapter 3: Avaya Menu......................................................................................................
17
Options & Settings....................................................................................................................................
18
Call Settings.....................................................................................................................................
18
Application Settings..........................................................................................................................
24
Screen & Sound Options..................................................................................................................
26
Advanced options.............................................................................................................................
30
Browser.....................................................................................................................................................
32
Accessing your browser...................................................................................................................
32
Chapter 4: About Features.................................................................................................
33
Accessing the Features menu...................................................................................................................
33
Feature Table............................................................................................................................................
33
Calling a person from the directory...........................................................................................................
34
Configuring simultaneous ringing for multiple phones using EC500.........................................................
35
About Call Recording................................................................................................................................
35
Ringing on wireless headsets...................................................................................................................
36
Chapter 5: Answering a call...............................................................................................
37
Chapter 6: Making a call.....................................................................................................
39
Making an emergency call........................................................................................................................
39
Clearing a number.....................................................................................................................................
40
Redialing a number...................................................................................................................................
40
Making a call using edit dialing.................................................................................................................
40
Calling a person from the contacts list......................................................................................................
41
Calling a person from the call history........................................................................................................
41
Making a call using a Click to dial link.......................................................................................................
42
Chapter 7: Standard Call-Related Features......................................................................
43
Putting a call on hold.................................................................................................................................
43
Muting a call..............................................................................................................................................
43
Transferring a call.....................................................................................................................................
44
Using the conference feature....................................................................................................................
44
Setting up a conference call.............................................................................................................
45
Using Avaya IP Deskphone H.323 9608, 9608G, and 9611G January 2014 5
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