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Avaya 9640G User Manual

Avaya 9640G
82 pages
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Avaya one-X
Deskphone SIP for
9640/9640G IP Telephone User Guide
16-602403
Issue 5
July 2011

Table of Contents

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Avaya 9640G Specifications

General IconGeneral
BrandAvaya
Model9640G
CategoryIP Phone
LanguageEnglish

Summary

Introduction to the 9640/9640G SIP Deskphone

Overview

Provides a general overview of the deskphone's features and capabilities.

Button and Feature Descriptions

Details the functions of various buttons and features on the deskphone.

Navigation Tips

Explains how to navigate through menus and options using buttons and arrows.

Avaya Menu

Options & Settings

Allows customization of call settings, button labels, display brightness, and ring patterns.

Setting the Phone Screen on Calling

Configures the deskphone to display the Phone screen automatically when placing a call.

Setting the Phone Screen on Ringing

Configures the deskphone to display the Phone screen automatically when receiving an incoming call.

Setting Redial Options

Configures the redial feature to dial the last number or show a list of recent calls.

Setting Up Speed Dialing

Assigns speed dial numbers to contacts for quick dialing.

Setting Up Favorites

Creates a list of favorite contacts or features for quick access.

Answering a Call

Answering an Incoming Call

Provides instructions on how to answer incoming calls using various methods.

Muting a Call

Explains how to mute and unmute a call in progress.

Putting a Call on Hold

Details placing an active call on hold and resuming it.

Transferring a Call

Guides on how to transfer an active call to another number or person.

Making a Call

Making a Call

Basic instructions on how to initiate a call from the deskphone.

Making an Emergency Call

Explains how to make an emergency call using the dedicated softkey.

Redialing a Number

Describes how to redial the last number or select from a list of recent calls.

Forwarding Calls

Send All Calls

Configures all incoming calls to be forwarded to another number or voicemail.

Forwarding Calls

Sets up call forwarding to a specific number.

Using the Conference Feature

Setting Up a Conference Call

Guides on initiating and setting up a multi-party conference call.

Using Bridged Call Appearances

Answering a Call on a Bridged Line

Describes answering calls appearing on another user's line.

Using the Contacts Feature

Searching for a Contact

Guides on finding contacts in the phone's contact list.

Call Log

Viewing the Call Log

Describes accessing and viewing the history of calls.

Getting Your Messages

Logging Into Your Voicemail

Provides steps to access and log into the voicemail system.

About Features

Tracing a Malicious Call

Details using the Malicious Call Trace feature for reporting calls.

Recording a Call

Explains using the One Touch Recording feature for calls.

Configuring Simultaneous Ringing for Multiple Telephones (EC500)

Sets up incoming calls to ring on both the desk phone and a cell phone.

Extending a Call to Your Cell Phone (EC500)

Transfers an active call from the desk phone to a cell phone.

Limited Access During Failover

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