Avaya 9640G - Call Forwarding When Your Line is Busy or If You Dont Answer; Blocking Your Extension from Displaying During Calls

Call Forwarding when your line is busy or if you don't
answer
About this task
The Call Forward Busy/No Answer feature allows you to set a number to which your calls will
be forwarded when your line is busy or when you don't answer a call. You must enter the
telephone number where the calls will be forwarded each time you use this feature.
Procedure
1. If your deskphone is not a 9608 or 9620, press Forward to access the main
Forwarding menu.
2. Select CFrwdCall Fwd Busy/No Ans.
3. Enter the number you want to forward your calls to.
After you enter the forwarding number, you hear a confirmation tone.
4. Press OK to turn call forwarding off if it is already on.
Blocking your extension from displaying during calls
About this task
You can override the system (default) setting to display your extension on outgoing calls. Use
the Calling Party Number Blocking feature to prevent your number from displaying.
Procedure
1. From the Phone screen, scroll right to access the Features menu.
2. Select CPN Block.
To stop calling party number blocking, see Displaying your extension on outgoing
calls on page 64.
3. Press OK.
4. Enter the extension number you do not want the called party to see.
5. Press Enter or OK to start calling party number blocking.
Call Forwarding when your line is busy or if you don't answer
Avaya one-X
™
Deskphone SIP for 9640/9640G IP Telephone User Guide July 2011 63