Contents
Chapter 1: Introduction......................................................................................................
7
Introduction...............................................................................................................................................
7
Intended audience....................................................................................................................................
7
Related resources.....................................................................................................................................
7
Documentation.................................................................................................................................
7
Support......................................................................................................................................................
8
Chapter 2: Getting started..................................................................................................
9
Overview...................................................................................................................................................
9
Buttons and physical layout......................................................................................................................
9
Connection layout.....................................................................................................................................
11
Icons..........................................................................................................................................................
12
Settings Menu...........................................................................................................................................
13
LED status indicators................................................................................................................................
14
Chapter 3: Handling calls...................................................................................................
17
Making a call.............................................................................................................................................
17
Calling a number from the contacts list.....................................................................................................
17
Redialing the last dialed number...............................................................................................................
18
Using the emergency number feature.......................................................................................................
18
Answering calls.........................................................................................................................................
18
Answering a call while on another call......................................................................................................
19
Placing an active call on hold....................................................................................................................
19
Chapter 4: Conference calls...............................................................................................
21
Setting up a conference call......................................................................................................................
21
Actions in a conference call......................................................................................................................
21
Adding more participants to a conference call..........................................................................................
22
Viewing details on a conference call.........................................................................................................
22
Muting a participant on a conference call.........................................................................................
23
Dropping a participant on a call........................................................................................................
23
Dropping the last participant on a conference call....................................................................................
24
Transferring a conference call to another extension.................................................................................
24
Putting a conference call on hold..............................................................................................................
25
Chapter 5: Contacts............................................................................................................
27
Adding a contact to the conference phone...............................................................................................
27
Editing a contact........................................................................................................................................
28
Deleting a contact.....................................................................................................................................
28
Chapter 6: Settings.............................................................................................................
31
Pairing contacts to calls............................................................................................................................
31
Changing the brightness setting...............................................................................................................
31
Turning the button clicks on or off.............................................................................................................
32
Turning the error tones on or off...............................................................................................................
32
Changing the language.............................................................................................................................
33
Using the Guest login feature...................................................................................................................
33
Chapter 7: Maintenance Options.......................................................................................
35
Maintenance options.................................................................................................................................
35
Using Avaya B189 Conference IP Phone January 2014 5