What to do if my Avaya IP Phone says 'Extension in Use'?
If your Avaya IP Phone displays 'Extension in Use', it means the call server has detected an extension conflict. To resolve this, press 'Continue' on the phone to force registration and disconnect the other user.
Why does my Avaya B189 say 'Discover aaa.bbb.ccc.ddd'?
If your Avaya IP Phone shows 'Discover aaa.bbb.ccc.ddd', it's trying to find the Communication Manager. If this message persists, it indicates a failure of the Communication Manager server or a network problem. Contact your administrator to fix it.
What to do if my Avaya B189 IP Phone displays 'DHCP: CONFLICT'?
If your Avaya IP Phone displays 'DHCP: CONFLICT', it means the DHCP server is offering an IP address that conflicts with another address on the network. To fix this, review the DHCP server administration to identify and resolve the duplicate IP address(es).
How to fix Avaya B189 IP Phone 802.1X Failure?
If your Avaya IP Phone displays '802.1X Failure', it means that incorrect or missing credentials were provided for authentication. To resolve this, follow the prompts on the display and re-enter your 802.1X ID and password.
Why does my Avaya B189 IP Phone show 'Authentication Error'?
If your Avaya IP Phone displays 'Authentication Error', the call server doesn't recognize the extension you entered. Make sure the extension is correct and properly administered on the switch. Then, try registering again, entering the extension accurately.
What to do if my Avaya B189 has an IPv4 address Conflict?
If your Avaya IP Phone displays 'IPv4 address Conflict', it means the phone has detected an IP address conflict on the network. To resolve this, verify the administration settings to identify any duplicate IP addresses.
How to solve Avaya B189 IP Phone 'Bad Router' error?
If your Avaya IP Phone displays 'Bad Router?', it means the phone can't find a router based on the DHCP file information for GIPADD. You can use static addressing to specify a router address, or change the administration settings on the DHCP server.
What does 'Bad FileSv address' mean on my Avaya B189?
If your Avaya IP Phone shows 'Bad FileSv address', it means the HTTP/HTTPS server IP address in the phone's memory is all zeroes. Depending on your network, this might not be an error. If needed, administer the DHCP server with the correct HTTP/HTTPS server address, or administer the phone locally using the ADDR option.
Why am I getting a 'Call Error' on my Avaya B189?
If your Avaya IP Phone displays 'Call Error', it means the connection to the gatekeeper was lost during a call due to a network outage or gatekeeper problem. Wait for the call to end. If the phone doesn't automatically register, restart it.
What does 'Connecting...' mean on my Avaya B189 IP Phone?
If your Avaya IP Phone displays 'Connecting...', it means the phone is trying to establish a TCP connection with the call server. Allow the phone to continue its attempts to connect.
General| Product type | IP conference phone |
|---|---|
| Voice codecs | G.711, G.722, G.729ab |
| Product color | Black |
| Frequency range | 70 - 15000 Hz |
| Built-in display | Yes |
| Display diagonal | 5 \ |
| Display resolution | 800 x 480 pixels |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet interface type | Gigabit Ethernet |
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