Console operations
28 DEFINITY ECS Console Operations Quick Reference
Conference
The Conference feature allows you to set up a conference call for up to 6 parties.
To use the Attendant Conference feature:
1. While on an active call, press the
START button.
■ You hear a dial tone.
■ The Split lamp goes on.
2. Call the person you want to add to the conference.
■ You hear a ringback tone.
3. After contacting the new person, press the
SPLIT button.
■ All parties, including the console, are connected together.
■ The Split lamp goes off.
4. To add more parties to the conference, repeat Steps 1, 2, and 3.
NOTE:
If you cannot reach one of the called parties, press the CANCEL button
to end the attempt and rejoin the existing conference.
You can remain on the conference call, press the
HOLD button to place the call on
hold, or press the
RELEASE button to drop off the call.