Avaya


Definity Quick Reference Guide

Feature operation
Issue 4 July 2001 37
Recall
The Attendant Recall feature allows callers, who are part of a conference or
two-party call being held on the console, to recall the attendant for assistance. You
should treat this as you would treat any other incoming call. Users at single-line
analog telephones must press the
RECALL button or flash the switchhook to recall
the attendant. Users at multiappearance telephones must press the
CONF or
TRANSFER button to recall the attendant.
To use the Attendant Recall feature:
1. When someone requests assistance:
■ The display, such as the following, indicates that a user is requesting
assistance:
■ The Position Available lamp goes off.
■ The On Hold lamp at a call appearance button flashes.
2. To answer the recall, press the call appearance button where the On Hold
lamp is flashing.
■ The On Hold lamp goes off.
■ The call appearance lamp goes on.
■ The ringing stops.
3. To end the call, press the
RELEASE button.
■ You are disconnected from the call.
■ The call appearance lamp goes off.
■ The display goes blank.
■ The Position Available lamp goes on.
■ The console returns to the normal operating mode.
a= CONFERENCE 2 rc

Avaya


Definity Specifications

General

Brand	Avaya
Model	  Definity
Category	Server
Language	English