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Avaya Definity Quick Reference Guide

Avaya Definity
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Console operations
40 DEFINITY ECS Console Operations Quick Reference
To transfer a call:
1. Answer the incoming call. Tell the calling person that you are going to
transfer their call.
2. Press the
START button.
You hear a dial tone.
The Split lamp goes on.
3. Dial the number for the person to whom you want to transfer the call.
You hear a ringback tone.
The display shows the extension you are calling.
4. Use one of the following steps, a, b, c, or d, to complete the call.
a. To transfer the call, press the
RELEASE button as soon as the call
starts ringing.
The calling person is connected to the ringing phone line.
You are disconnected from the call.
The Split lamp goes off.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.
b. If you want to announce the call, wait for the called person to
answer. If the called person accepts the call, press the
RELEASE
button.
The calling person is connected to the called person.
You are disconnected from the call.
The Split lamp goes off.
The call appearance lamp goes off.
The display goes blank.
The Position Available lamp goes on.
The console returns to the normal operating mode.

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Avaya Definity Specifications

General IconGeneral
BrandAvaya
ModelDefinity
CategoryServer
LanguageEnglish

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