Avaya IX Collaboration Unit CU360 - Configuring Monitor Settings

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Release Notes for Avaya IX Collaboration Unit CU360 Known Issues 21
Category
Case Number/
Ticket ID
Description of issue
Solution/Workaround
the Avaya endpoint is
configured with AES256.
QC#26789
JIRA-57114
The Avaya endpoint doesn't
display the message to be in call
hold when Flare iPad is put in
hold
QC#2766
Using Polycom MGC50 (v
8.0.2.6) sometimes H.239
presentation does not function.
QC#2981
Polycom diagnostics incorrectly
identifies Avaya endpoints.
QC#11493
Incident #16384-10505: Remote
camera switch from HDX to
Avaya endpoint and reverse is
not performed. Issue reported
to Polycom.
QC#2964
Cisco C20 cannot control the
Avaya endpoint camera in H.323
calls.
QC#6665
Polycom MGC systems (v9.0)-
Avaya endpoint does not receive
the video stream when it is
connected to MGC with default
settings (reference Pivotal
#16384-7589).
For low bit rate calls (up to 256Kbits), set the
maximum call rate of the Codec Unit to 2M (the
same max. rate as MGC) in the Administrator
Settings > Call Preferences page.
For 384Kbit- 2Mbit calls: In the MGC Advanced
Properties page, deselect Auto Video Bit Rate.
QC#5567
LifeSize Express LS_EX1_3.0.7 (2)
produces corrupted audio in SIP
calls with audio coding based on
G.722.1 Annex C, 48 kHz.
Avaya endpoint cannot establish
incoming point-to-point SIP calls
if H.264 coding is used.
Update LifeSize Express to latest version. As a
temporary alternative, disable G.722.1 from the
web interface by navigating to Administrator
Settings > Calls > Preferences > Audio
QC#16828
IOT issue with Tandberg/CISCO
MXP1500.
Reported to Tandberg/Cisco.
Disable H.264 High Profile on the Codec Unit.
Configure > Advanced > Preferences > Video
QC#17464
The Tandberg/CISCO MXP1500
does not send video to the as
soon as a call is started.
Reported to Tandberg/Cisco.
Disable H.264 High Profile on the endpoint.
QC#16857
Avaya 10x0(LifeSize) v4.8 issue.
Avaya Integration Rad #57
[XT/SIP]: An Avaya XT Series or
CU-360 endpoint registered with
SIP cannot share content (via
BFCP) with Avaya 1000-series
endpoints.
Upgrade Avaya 1000-series endpoints to version 4.9
or higher.
RVSM-5252
If Avaya endpoint is configured
with a Unicode name, the ECS
rejects the H.323 call
Use a plain ASCII name for the Codec Unit.
QC#26201
Tandberg MXP Series
interoperability issue when
placing SIP TLS calls.
Configure > Advanced > Protocols > SIP > TLS >
Enabled =No.
RVELITE-6045
Presentation, sent in WCS mode
from an Avaya endpoint, is sent
black from AMS to other Codec
Units (not in WCS mode)
When connecting to Polycom
RealPresence Immersive Studio
Flex 6.1.2_06 the remote party
does not receive audio. This is
due to wrong capability
management on the Polycom
side.
Disable G.719 on the Codec Unit.
In a Call
QC#9510
You cannot dial a recent
incoming ISDN number from the
Recent Calls list.
Dial the ISDN number manually.
QC#9509
Before making an ISDN voice-
only call, you need to first
To make an ISDN Voice-Only call, perform the
following procedure: