Chapter 6: Advance features
Call forwarding
You can forward your incoming calls to another number or to voice mail. The forwarding features
available on your phone depend on the options your administrator has set. For more information
about the options available on your extension, contact your administrator.
Related links
Activating call forwarding on page 35
Activating Send All Calls on page 35
Activating call forwarding
Procedure
1. Gain access to the Features screen.
2. Scroll to choose Call Forward.
3. Press Select or the corresponding line button.
4. Enter the destination number to which you want to forward your calls.
5. Press #.
Note:
You can view the call originator when the call forwarding chain has two or more
participants. This feature works if your administrator has configured the related
parameter.
Related links
Call forwarding on page 35
Activating Send All Calls
About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined coverage
number, typically your voice mail. Incoming calls ring once at your extension and then go directly
to a number which is set by your system administrator.
If the SAC feature is administered on your
phone, a Send All softkey appears on the Phone screen for idle calls.
Pressing Send All turns Send All Calls on. If it is already on, pressing Send All turns it off.
April 2022 Using Avaya J169/J179 IP Phone H.323 35
Comments on this document? infodev@avaya.com
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