Avaya S8300 Series - Return the Defective Equipment

Job Aid: S8300 Communication Manager and co-resident SES: Replacing the S8300C or S8300D Server or
38 Job Aids for Field Replacements (FRUs) for the Avaya S8300 Server with the G700 Media Gateway
2. Resolve any alarms (Alarms > Current Alarms).
3. Save translations (Data Backup/Restore > Backup Now).
4. Set backup schedules (Data Backup/Restore > Schedule Backup).
5. At the server command line, type productid and press Enter to confirm the productid. Set
the productid if necessary.
6. At the server command line type productid -p product_id, where product_id is the
product ID you received from the customer or the ART tool.
Note:
Note: The productid setting is restored with full dataset or with os dataset.
7. Re-enable alarm origination:
a. At the server command line type almenable -d b -s y and press Enter, where:
● -d b sets the dialout option to both numbers
● -s y enables sending SNMP traps.
b. Type almenable without any options and press Enter to verify that alarm origination is
enabled.
8. Logoff the system.
Return the defective equipment
To return the defective S8300C or S8300D Server or hard drive:
1. Place the defective equipment in the protective packaging that accompanied the
replacement equipment.
2. Return the defective equipment to Avaya using the procedures established for your region.