Job Aid Replacing the Avaya S8700 Media Server—Release 2.0 and Later
Initial onsite tasks
Replacing the Media Server with Release 2.0—S8700 3
December 2003 555-245-767, Issue 1.1
detailed procedures. Additionally, some illustrations of software installation and configuration
information appears later in this document.
Checklist 2. Initial tasks for replacing an S8700 Media Server with the failed hard drive
9 Task Description
1 Verify that the good media server
is the active media server.
Check the Active/Standby LED on the good media server and
make sure it is steady GREEN (not flashing).
If not, log into the good media server and interchange.
2 Log onto Maintenance Web
Interface of the active media
server
Connect to the services port on the back of the active media
server. Open a browser on your laptop. Use 192.11.13.6 to log
onto the Maintenance Web Interface as craft or dadmin.
3 Determine the software release of
the active media server and any
patches
Under Server, click Software Version. Note the software release
and any software updates (patches) that have been installed.
4 Determine if the customer has a
recent backup of data
On the Maintenance Web Interface under Data Backup/Restore,
select Backup Logs to search for recent backup files. Check for
the types of data and dates. Verify that there is a recent,
successful backup of the system files.
Note: If there is no recent backup, you can back up translations.
5 Record alarms Under Alarms, click Current Alarms. Record alarms on the
active media server that are not related to the hard drive.
6 Connect to the standby media
server (if hard drive is functional)
Disconnect the laptop from the active media server.
Connect the laptop to the services port on the standby media
server.
7 Clear ARP cache on laptop From a DOS command line, type
arp -d 192.11.13.6 and press
Enter.
8 Busy out the standby media server
(if functional)
Under Server, click Busy-out Server > Busy Out.
Click Status Summary to verify that the standby media server is
busied out.
9 Back up the system files from the
standby media server (if
functional).
If the customer does not have a recent backup, you must back up
the files so they can be restored later. Under Data
Backup/Restore, click Backup Now.
Select "Server and System Files," "Security Files,""Avaya Call
Processing (ACP) Translations,"and "Save ACP translations prior
to backup."
Select Local PC card for the backup method.
Click Start Backup to begin the back up process.