Blocking All Calls Except from Trusted Contacts...................................................................... 84
Using chat............................................................................................................................ 85
Chapter 5: Moderating Meetings........................................................................................... 88
Moderating a Videoconference............................................................................................... 88
Changing the Video Layout for all Participants......................................................................... 92
Recording Meetings............................................................................................................... 94
Uploading a recording file to a USB.................................................................................. 98
Clearing the transfer status.............................................................................................. 98
Validating Recordings...................................................................................................... 99
Chapter 6: Configuring Advanced User Settings.............................................................. 101
Setting Call Answering Preferences...................................................................................... 101
Activating the Screen Saver................................................................................................. 103
Enabling and Configuring Recording..................................................................................... 103
Saving Meeting Snapshots (XT Executive only)..................................................................... 107
Setting PIN Codes for the XT Series..................................................................................... 109
Confirming Call Disconnections............................................................................................ 110
Configuring Multi-Stream Switching (MSS) video.................................................................... 110
Chapter 7: Troubleshooting the Avaya Scopia
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XT Series............................................... 113
Viewing System Information for Customer Support................................................................. 113
Viewing the quality of your call.............................................................................................. 116
Resolving Monitor Display Problems..................................................................................... 117
Resolving Problems Viewing Computer Content.................................................................... 121
Resolving XT Remote Control Unit Problems......................................................................... 121
Restoring Default User Settings............................................................................................ 122
Cannot Control with Keyboard and Mouse............................................................................. 122
Resolving Video or Audio Disruptions.................................................................................... 124
Resolving download problems.............................................................................................. 124
Downgrading to version 8.x.................................................................................................. 125
Contents
December 2017 Avaya Scopia
®
XT Series User Guide 7
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—December 15, 2017—1:33 PM (UTC)