What to do if I cannot receive a SIP or H.323 video call on Avaya XT?
If you cannot receive a SIP or H.323 video call on your Avaya Conference System, verify that the number or address used to connect to you is correct. Also, recheck the Network Configuration, Network Preferences, and H.323/SIP Proxy settings. Ensure that the Do Not Disturb (DND) function is not enabled.
What to do if I cannot connect to a videoconference on Avaya XT Conference System?
If you cannot connect to a videoconference using your Avaya Conference System, check that you have dialed the correct conference number. Also, verify that you are registered to the correct gatekeeper or SIP Proxy.
How to fix Avaya XT Conference System when I cannot share presentation or view content?
If you cannot share a presentation or view its content on your Avaya Conference System, ensure that the VGA/DVI cable is properly connected between the PC and the XT Codec Unit. Additionally, verify that the computer's output resolution is supported by the XT Series.
What to do if I cannot control the Avaya Room System endpoint with keyboard and mouse?
If you cannot control the endpoint with your keyboard and mouse on Avaya Room System, verify that your computer and your XT Series are connected to the network and that the cables are connected correctly.
Why I cannot send or receive video during a call with Avaya XT Conference System?
You may experience video problems when calling older endpoints that are not fully compliant with more recent standards. The endpoint administrator must disable specific video codec if there is any compliance issue with older endpoints.
What to do if the XT Remote Control Unit does not function with Avaya XT?
If the XT Remote Control Unit does not function with your Avaya Conference System, it may be due to low battery power. Replace the battery.
Why do I experience audio or video disruptions, like noise, on my Avaya Conference System?
To avoid electromagnetic interference with your Avaya Conference System, especially disruptions in video or audio like noise or static, avoid using cellular phones during your meeting. Electromagnetic interference (EMI) from devices like cellular phones can cause these issues.
What to do if I can't share my presentation on Avaya Conference System?
Ensure the VGA/DVI cable is securely connected between your PC and the XT Codec Unit. Also, verify that the computer's output resolution is supported by your Avaya XT Series.
How to prevent audio quality loss from computer noise on Avaya Conference System?
If you are using a laptop during a meeting, avoid placing it too close to the microphone to prevent noise from the computer's cooling system from affecting the audio quality of your Avaya Conference System.
What to do if Avaya XT Conference System displays a blank screen?
Verify that the monitor is connected to HD1 and the power is on. Also, check that the XT Codec Unit output is properly connected to the monitor input, ensuring the monitor/DVI cable is connected properly at both ends. Verify the power cord of the XT Codec Unit and the monitor is connected properly at both ends. Check that the XT Codec Unit’s LED is on; if it’s blinking, press the Power key on the XT Remote Control Unit.
General| Video Resolution | Up to 1080p |
|---|---|
| Audio Codec | G.711, G.722, G.722.1, AAC-LD |
| Video Codec | H.264 |
| Network Interface | Gigabit Ethernet |
| Network Protocols | DHCP, SNMP, HTTP, HTTPS, Telnet |
| Connectivity | HDMI, USB |
| Compatibility | H.323, SIP |
| Power | 100-240 VAC, 50-60 Hz |
| Camera | PTZ camera with zoom capabilities (varies by model) |
Initial steps for activating the product and configuring basic settings using the quick setup wizard.
Guides users through basic settings using the setup wizard for configuration.
Details manual setup of basic settings like system name and network configuration.
Describes setting up basic network settings and IP address as part of the quick setup.
Explains various methods to interact with and control the Avaya XT Series.
Provides steps to access the web interface for system configuration and management.
Outlines methods for dialing endpoints and initiating videoconferences.
Guides on sharing computer content with meeting participants via various methods.
How to configure the system to block all incoming calls using Do Not Disturb.
Covers moderator rights like muting, inviting, and disconnecting participants.
How to adjust video layouts for all attendees in a meeting.
Guides on starting, pausing, or stopping a recording during a videoconference.
Defines system behavior for incoming calls, including auto-answer options.
Guides on configuring recording preferences like location, resolution, and bitrate.
How to enable and set PIN codes for basic settings and security.
Solutions for issues like flickering, blank screens, or cropped layouts on monitors.
Troubleshooting steps for issues sharing or viewing computer content.
Troubleshooting for issues with keyboard and mouse control of the endpoint.
To Next Page
