Appendix A: Troubleshooting 39
Before Updating Your System
Please check www.m-audio/support for a com-
patible driver before installing Microsoft or Ap-
ple operating system updates.
Before new device drivers are released, they are
tested for use with operating system versions
that are available at that time. When updates for
an operating system are released, all M-Audio
device drivers have to be re-tested and possibly
updated to ensure proper operation.
We recommend not installing operating system
updates until a driver has been posted to the
M-Audio website for that specific operating sys-
tem.
The M-Audio website (www.m-audio.com) con-
tains the latest drivers and program updates, as
well as useful links to news stories, FAQs, and
technical support. We recommend checking
this site regularly to ensure you have the latest
drivers and most up-to-date information about
this product.
Before You Call Avid Support
Register Your System
Register your Fast Track C400 online at:
www.m-audio.com/support.
By registering, you become eligible to receive
the following:
• Technical support information
• Software update and upgrade notices
• Hardware warranty information
Gather Important Information
Avid wants to help you resolve problems as
quickly and efficiently as possible. If you collect
the following information before you contact
M-Audio Support, it will make the diagnosis of
your problem easier if you have your com-
puter's:
• Make, model, processor speed
• Amount of system RAM
• Operating system (version of Windows or
Mac OS)
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