TROUBLESHOOTING
The M7600 mag meter is designed for many years of optimal performance. However, should it malfunction, there are certain
things that we recommend you check before contacting our Technical Support department or your local Badger Meter
Representative.
Errors & Warnings
OTE:N The M7600 display flashes whenever an error is detected.
Description Possible Cause Recommended Action
Coil disconnected • Meter is not connected.
• Connection to meter is interrupted.
Check if meter is connected and make sure that
cable connection is not interrupted. You can also
contact Badger Meter Technical Support.
Coil shorted Coil cables shorted. Check coil cables.
Empty pipe Pipe may not be full. Make sure that pipe is always filled at the
measuring point.
Medium with low conductivity. Calibrate meter, see "M7600 Menu" on page 17.
Cable is broken or disconnected. Check the cable for the empty pipe signal.
Range Actual flow rate is exceeding the programmed full
scale by more than 100%.
Reduce the flow rate or increase the programmed
full scale.
Pulse output Pulse rate exceeds the maximum Reduce pulse scale (pulse/unit) and/or reduce
pulse width configuration.
AD error Input signal from detector is too high. Check the grounding scheme of the meter
installation. See "Meter Grounding" on page 11.
Excitation
frequency
The excitation frequency is too high for
this detector.
Decrease the excitation frequency in the Menu.
EEPROM Configuration file is missing. Contact Badger Meter Technical Support.
Configuration Configuration file is corrupted. Contact Badger Meter Technical Support.
Measure Timeout Measurement was not completed within
specific time.
Contact Badger Meter Technical Support.
Troubleshooting
Page 19 February 2018 MAG-UM-00507-EN-02
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