Barco ICMP - Page 23

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4. Troubleshooting

Code 10017: “formatter - sequence ﬁle checksum error” (Error)

Situation Solution

The sequence ﬁle is

corrupted.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system. An update of the ICMP (in

the same version or in a more recent version) can help restore the

conﬁguration ﬁles.

Code 10018: “formatter - DMD ﬁle mismatch” (Error)

Situation Solution

The selected DMD ﬁle does

not match the used DMD.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10019: “formatter - sequence ﬁle mismatch” (Error)

Situation Solution

The selected Sequence ﬁle

does not match the used

satellites.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10020: “fo rmatter - red satellite thermal shutdown” (Error)

Situation Solution

The satellite is in shutdown

due to over temperature.

Check the dust ﬁlters, check the fan speeds in communicator. If the

problem persists, escalate the issue including a log package from the

system.

Code 10021: “formatter - red satellite offset und er voltage” (Error)

Situation Solution

The offset voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10022: “formatter - red satellite reset under voltage” (Error)

Situation Solution

The reset voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10023: “formatter - red satellite bias under voltage” (Error)

Situation Solution

The bias voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10024: “formatter - red satellite conﬁguration error” ( Error)

Situation Solution

There was an error while

conﬁguring the satellite.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

R5906594 ICMP 09/11/2016 19

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