Barco ICMP - Page 24

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4. Troubleshooting

Code 10025: “formatter - red satellite sri link error” (Error)

Situation Solution

There is a communication

error between ICMP and the

satellite.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10026: “formatter - red satellite in reset” (Error)

Situation Solution

The satellite is in the reset

state.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10030: “formatter - green satellite thermal shutdown” (Error)

Situation Solution

The satellite is in shutdown

due to over temperature.

Check the dust ﬁlters, check the fan speeds in communicator. If the

problem persists, escalate the issue including a log package from the

system.

Code 10031: “formatter - green satellite of fset un der voltage” (Error)

Situation Solution

The offset voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10032: “fo rmatter - green satellite reset under voltage” ( Error)

Situation Solution

The reset voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10033: “formatter - green satellite bias under voltage” (Error)

Situation Solution

The bias voltage on the

satellite is too low.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10034: “formatter - green sate llite conﬁguration error” (Error)

Situation Solution

There was an error while

conﬁguring the satellite.

Restart the projector. If the problem persists, escalate the is

sue

including a log package from the system.

Code 10035: “formatter - green satellite sri link error” ( Error)

Situation Solution

There is a communication

error between ICMP and the

satellite.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

Code 10036: “formatter - green satellite in reset” (Error)

Situation Solution

The satellite is in the reset

state.

Restart the projector. If the problem persists, escalate the issue

including a log package from the system.

20 R5906594 ICMP 09/11/2016

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