4. Troubleshooting
Code 10025: “formatter - red satellite sri link error” (Error)
Situation Solution
There is a communication
error between ICMP and the
satellite.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10026: “formatter - red satellite in reset” (Error)
Situation Solution
The satellite is in the reset
state.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10030: “formatter - green satellite thermal shutdown” (Error)
Situation Solution
The satellite is in shutdown
due to over temperature.
Check the dust filters, check the fan speeds in communicator. If the
problem persists, escalate the issue including a log package from the
system.
Code 10031: “formatter - green satellite of fset un der voltage” (Error)
Situation Solution
The offset voltage on the
satellite is too low.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10032: “fo rmatter - green satellite reset under voltage” ( Error)
Situation Solution
The reset voltage on the
satellite is too low.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10033: “formatter - green satellite bias under voltage” (Error)
Situation Solution
The bias voltage on the
satellite is too low.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10034: “formatter - green sate llite configuration error” (Error)
Situation Solution
There was an error while
configuring the satellite.
Restart the projector. If the problem persists, escalate the is
sue
including a log package from the system.
Code 10035: “formatter - green satellite sri link error” ( Error)
Situation Solution
There is a communication
error between ICMP and the
satellite.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10036: “formatter - green satellite in reset” (Error)
Situation Solution
The satellite is in the reset
state.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
20 R5906594 ICMP 09/11/2016