4. Troubleshooting
Code 10588: “storage - HDD 2 errors detected - possible HDD 2 failure” (Warning)
Situation Solution
Errors have been detected on
HDD 2. This HDD is probably
going to fail.
Replace the HDD with a new one. A RAID rebuild operation will be
initiated automatically. The system should remain powered on until the
rebuild is complete. If a power cycling occurs during the rebuild a new
complete rebuild will start on next reboot.
Code 10589: “storage - HDD 3 errors detected - possible HDD 3 failure” (Warning)
Situation Solution
Errors have been detected on
HDD 3. This HDD is probably
going to fail.
Replace the HDD with a new one. A RAID rebuild operation will be
initiated automatically. The system should remain powered on until the
rebuild is complete. If a power cycling occurs during the rebuild a new
complete rebuild will start on next reboot.
Code 10591: “check - requested content selected in player - cannot check con-
tent” (Error)
Situation Solution
The content integrity cannot
be checked because the
content is selected in the
player .
Unload the content from the player and restart the integrity check
operation.
Code 10592: “check - requested content being ingested - cannot check content”
(Error)
Situation Solution
The content integrity cannot
be checked because the
content is being ingested.
Wait for the end of ingest. The ingest process already checks the
content integrity in the same way.
Code 10593: “check - d atabase error - cannot check content” (Error)
Situation Solution
The content integrity cannot
be checked because a
database error has occurred.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
The content integrity cannot
be checked because the
content is corrupted in the
database.
Delete the content and ingest it back. The ingest process is also
checking the content integrity.
Code 10594: “check - content check busy - cannot check new content” (Error)
Situation Solution
The content integrity cannot
be checked because the
integrity of another content is
already being checked.
W ait for the end of the running integrity check or cancel it.
R5906594 ICMP 09/11/2016 35
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