4. Troubleshooting
Code 10731: “license - license not yet active - inactive license” (Error)
Situation Solution
The license cannot be added
because its validity time
window has not started yet.
Wait for the validity period else report the error and request a new
license.
Code 10732: “license - license out of date - out-of-date license” (Error)
Situation Solution
The license cannot be added
because its validity time
window has ended.
Report the error and request a new license.
Code 10733: “delete license - license not found - cannot delete license” (Error)
Situation Solution
The license cannot be
deleted because the unique
identifier is not found on the
system.
Check the license is still present on the system.
Code 10734: “license - license file cannot be deleted - cannot delete license” (Er-
ror)
Situation Solution
The license cannot be deleted
because it is not allowed.
Some licenses cannot be
deleted and require the install
of another license to be
removed.
Report the error and request a new license.
Code 10735: “license - no valid Live IP Streaming license f ound - live support
disabled” (Error)
Situation Solution
No valid Live IP Streaming
license is present on the
system. The streaming of live
content is not be allowed.
Report the error and request a new license.
Code 10750: “settings - clip title a lready exist - cannot save clip” (Error)
Situation Solution
Thecliptitlealreadyexiston
the system and the new clip
cannot be saved.
Delete the existing clip before saving the new one.
Code 10751: “settings - invalid clip title - cannot save clip” (Error)
Situation Solution
The clip title is not valid. Enter a valid clip title.
48 R5906594 ICMP 09/11/2016
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