BenQ GS50 - User Manual

Questions and Answers

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Nicholas WhiteAug 14, 2025
How to fix BenQ GS50 when it does not turn on?
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  vsimonSep 12, 2025
  If your BenQ projector isn't turning on, first ensure the power cable is securely plugged into both the projector's AC inlet and a functioning power outlet. If the outlet has a switch, verify it's switched on. Also, if the projector's battery is low, plug in the power adapter to charge it until the LED indicator turns solid green. Then, press and hold the power button on the projector for 3 seconds to turn it on.
M
martinsusanAug 17, 2025
What to do if BenQ GS50 cannot play files in storage devices via USB-A ports?
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  Erin FordAug 17, 2025
  If your BenQ projector cannot play files in storage devices via USB-A ports, ensure your storage device is fully inserted into the USB-A port on the projector. Also, confirm that the projector supports the file formats you are trying to play.
R
robert17Aug 21, 2025
What to do if BenQ GS50 remote control does not work correctly?
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  Rita FritzAug 21, 2025
  If the remote control for your BenQ projector isn't working correctly, try these steps: 1. Replace both batteries with new ones. 2. Remove any obstacles between the remote and the projector. 3. Ensure you are within 8 meters (26.2 feet) of the projector.
D
David HuntAug 25, 2025
Why BenQ Projector cannot project the screen on mobile phones or laptops via USB-C cables?
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  Jessica CooperAug 25, 2025
  If your BenQ projector cannot project the screen on mobile phones or laptops via USB-C cables, ensure that the USB-C port on your device has DisplayPort functionality (with a DisplayPort IC inside) and supports DisplayPort version 1.1 (or above) and timings as listed in Timing chart on page 72. Also, use a USB-C Gen 3.1 cable to ensure sufficient bandwidth for media data transmission.
M
madelinelesterAug 27, 2025
What to do if BenQ Projector shows 'No input source'?
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  Jesse DavisAug 27, 2025
  If your BenQ projector displays 'No input source', first turn on the video source and check that the signal cable is connected correctly. If the input source is the USB-C port, make sure the source device supports DisplayPort and is connected to the projector with a USB-C Gen 3.1 cable. Also, ensure that the video or audio file format is supported by the projector.
C
Cynthia GarciaAug 31, 2025
How to fix a blurred picture on BenQ Projector?
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  Ryan WeberAug 31, 2025
  If the picture on your BenQ projector is blurred, adjust the focus of the lens using the focus button on the remote control. Also, adjust the projection angle and direction as well as the height of this projector if necessary.
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wvaughnSep 3, 2025
Why is the screen brightness changed on my BenQ GS50?
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  Andrew GreenSep 3, 2025
  If the screen brightness of your BenQ projector is changed, it may be because the light brightness is decreased in Eco Mode and Low Power to support longer projection. If a brighter screen is preferred, connect the power adapter to the projector or change the Power Mode to Normal.
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joseph69Sep 6, 2025
Why is the image or audio unstable on my BenQ GS50 Projector?
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  Tyler HarveySep 6, 2025
  If the image or audio from your BenQ projector is unstable, ensure the connection cables are correctly connected to the appropriate terminals. If you are using the internet, connect to another wireless AP or to an Internet channel of better speed. If you are using Bluetooth, make sure the projector is within the effective range of Bluetooth connection and reduce radio frequency interference when using a 2.4G network.
K
Kathy ThomasSep 9, 2025
What to do if BenQ Projector cannot connect to the desired SSID?
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  Rebekah HendersonSep 9, 2025
  If your BenQ projector cannot connect to the desired SSID, for 2.4G frequency, make sure the wireless mode of the router is configured as 802.11g/n or 802.11n. For 5G frequency, make sure the wireless mode of the router is configured as 802.11n.

Summary

Projector Ports Overview

Remote Control Functions

BenQ Smart Control App Guide

Projector Installation

Choosing an Installation Location

Factors to consider when selecting an installation site for the projector.

Projector Operations

Installing the ATV Dongle

Step-by-step guide to installing the ATV dongle into the projector.

Charging the Projector Battery

Starting Up the Projector

Shutting Down the Projector

Adjusting the Projected Image

Adjusting the Projection Angle

How to tilt the projector using the adjuster foot for optimal projection.

Fine-Tuning Image Clarity

Correcting Keystone Distortion

Corner Fit Image Adjustment

Android TV Interface

Google Assistant Functionality

Projector Connections

Wireless Connection Options

Methods for connecting devices wirelessly to the projector.

Wired Connection Options

Connecting devices via HDMI, USB-A, and USB-C ports.

Switching Input Sources

Wireless Projection Setup

Wired Connection Details

Connecting via HDMI and USB-C

Bluetooth Connections

Using Projector as Bluetooth Speaker

Pairing Bluetooth Devices

Navigating Projector Settings

Using the Settings Menu

Power Mode Settings

Installation Settings

System Settings Management

Projector Maintenance

Troubleshooting Projector Issues

Projector Specifications

Detailed Projector Specifications