What to do if BenQ GS50 cannot play files in storage devices via USB-A ports?
If your BenQ projector cannot play files in storage devices via USB-A ports, ensure your storage device is fully inserted into the USB-A port on the projector. Also, confirm that the projector supports the file formats you are trying to play.
What to do if BenQ GS50 remote control does not work correctly?
If the remote control for your BenQ projector isn't working correctly, try these steps: 1. Replace both batteries with new ones. 2. Remove any obstacles between the remote and the projector. 3. Ensure you are within 8 meters (26.2 feet) of the projector.
Why BenQ Projector cannot project the screen on mobile phones or laptops via USB-C cables?
If your BenQ projector cannot project the screen on mobile phones or laptops via USB-C cables, ensure that the USB-C port on your device has DisplayPort functionality (with a DisplayPort IC inside) and supports DisplayPort version 1.1 (or above) and timings as listed in Timing chart on page 72. Also, use a USB-C Gen 3.1 cable to ensure sufficient bandwidth for media data transmission.
What to do if BenQ Projector shows 'No input source'?
If your BenQ projector displays 'No input source', first turn on the video source and check that the signal cable is connected correctly. If the input source is the USB-C port, make sure the source device supports DisplayPort and is connected to the projector with a USB-C Gen 3.1 cable. Also, ensure that the video or audio file format is supported by the projector.
How to fix a blurred picture on BenQ Projector?
If the picture on your BenQ projector is blurred, adjust the focus of the lens using the focus button on the remote control. Also, adjust the projection angle and direction as well as the height of this projector if necessary.
Why is the screen brightness changed on my BenQ GS50?
If the screen brightness of your BenQ projector is changed, it may be because the light brightness is decreased in Eco Mode and Low Power to support longer projection. If a brighter screen is preferred, connect the power adapter to the projector or change the Power Mode to Normal.
Why is the image or audio unstable on my BenQ GS50 Projector?
If the image or audio from your BenQ projector is unstable, ensure the connection cables are correctly connected to the appropriate terminals. If you are using the internet, connect to another wireless AP or to an Internet channel of better speed. If you are using Bluetooth, make sure the projector is within the effective range of Bluetooth connection and reduce radio frequency interference when using a 2.4G network.
What to do if BenQ Projector cannot connect to the desired SSID?
If your BenQ projector cannot connect to the desired SSID, for 2.4G frequency, make sure the wireless mode of the router is configured as 802.11g/n or 802.11n. For 5G frequency, make sure the wireless mode of the router is configured as 802.11n.
How to fix BenQ GS50 when it does not turn on?
General| Resolution | 1920 x 1080 (Full HD) |
|---|---|
| Brightness | 500 ANSI Lumens |
| Contrast Ratio | 100, 000:1 |
| Light Source | LED |
| Battery Life | Up to 2.5 hours |
| Zoom Ratio | Fixed |
| Operating System | Android TV |
| Power Consumption | 65W |
| Throw Ratio | 1.3 |
| Projection Size | 30" ~ 100" |
| Lamp Life | 20, 000 hours |
| Speaker | 2.1 Channel (5W x 2 Tweeter, 10W Woofer) |
| Wireless Connectivity | Wi-Fi, Bluetooth |
| Ports | HDMI, USB-C, USB-A |
| Internal Storage | 16GB |
Factors to consider when selecting an installation site for the projector.
Step-by-step guide to installing the ATV dongle into the projector.
How to tilt the projector using the adjuster foot for optimal projection.
Methods for connecting devices wirelessly to the projector.
Connecting devices via HDMI, USB-A, and USB-C ports.
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