Maintenance and care 32
The
microphone
on the
speaker is not
functioning
properly.
1.Bluetooth connection:
• Please go to audio menu, find treVolo U, and select
it as the audio device.
2.Audio cable connection:
• Please make sure to use the provided audio cable.
The audio cable plug supported by treVolo U is
CTIA standard. If you use a non-CTIA connection
device, the audio cable will not be able to play
properly.
• For MAC computer or tablet: please go to
Sound > Input > and switch to External
Microphone.
• For Windows PC: please turn on Sound
settings > Input > and switch to Headset.
• When you use the audio cable to make a
connection to a desktop computer, it will not
function as general desktop computer does not
support CTIA 4PIN headphone cable.
*treVolo U uses a high-sensitivity microphone;
therefore, please do not use it in an extremely
short distance (<5cm). The protection mechanism
may be activated by excessively high volume and
cause the microphone to turn off its audio. If this
occurs, disconnect and reconnect the 3.5 mm audio
cable to the device.
Problem Solution
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