Reduce the amount of time that your smartphone stores
email messages and calendar entries.
On the home screen, click the Messages icon or Calendar
icon. Press the key > Options.
Stop storing sent messages on your smartphone. On the home screen, click the Messages icon. Press the
key > Options > Email Preferences.
Receive only the first section of long email messages, and
choose whether to download more.
On the home screen, click the Messages icon. Press the
key > Options > Message Display and Actions.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Change how long your smartphone stores calendar entries,206
Delete a language from your smartphone,253
Troubleshooting: Storage space and media
cards
My smartphone doesn't recognize my media card
Try the following actions:
• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a
media card into your smartphone, see the printed documentation that came with your smartphone.
• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION
: Formatting your media card will delete all the files from it.
Related information
Turn on or turn off media card support,155
Format your media card or built-in media storage,343
The application storage on my smartphone is low
When the application storage available on your BlackBerry smartphone is low, your smartphone displays a dialog box that
lists applications and languages that you don't use frequently. You can delete applications and languages in this list.
User Guide Storage space and media cards
347
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