Blackberry 9720 - I Cant Make Calls Using a Voice Command; My Headset Makes Calls Instead of My Smartphone

I can't make calls using a voice command
Try the following actions:
• Verify that your BlackBerry smartphone is connected to the wireless network.
• If you're using a Bluetooth enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry
smartphone.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set
in the language options. Certain languages might not be supported.
Related information
Bluetooth technology,316
Change the language for voice commands,89
My headset makes calls instead of my smartphone
If your BlackBerry smartphone is connected to a Bluetooth enabled headset, your smartphone might automatically make
calls on the Bluetooth-enabled headset.
Try the following actions:
• Disconnect the Bluetooth-enabled headset from your smartphone.
•
During a call, press the key, click Activate Handset.
User Guide Phone
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