Security
Getting started: Security
Set or change your smartphone password
If you forget your BlackBerry smartphone password, it can't be recovered. You can reset your password without knowing
your current password by deleting all your smartphone data.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Password.
• To set a password, click Set Password.
• To change your password, click Change Password.
3. Type a password.
4.
Press the key > Save.
To turn off your smartphone password, clear the Enable checkbox.
Related information
Require your smartphone password before adding an app,276
Lock or unlock your smartphone,32
About backing up and restoring smartphone data,199
About password protection,358
I forget my smartphone password,43
Delete smartphone data, third-party applications, or media card files,360
Lock or unlock your smartphone
You can change the unlock option to a tap and slide motion. If you don't change the unlock option, the key on your
smartphone is automatically used.
Do one of the following:
• To lock the keyboard, press the key on the top of your smartphone or tap the bottom of the screen and slide your
finger up.
User Guide Security
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