Chapter4–Troubleshooting
Page21
**CAUTION–UNPLUGTHESTOVEFROMALLPOWERPRIORTOATTEMPTINGTOSERVICETHEUNIT!
**
DIRTY BURN
GLASS“SOOT’S”UPATAVERYFASTRATE
FLAMEISLAZY,DARK,ANDHASBLACKTIPS
AFTERSTOVEHASBEENONFORAWHILE,THEBURNPOTOVERFILLS
PossibleCauses: PossibleRemedies:(Unplugstovefirstwhenpossible)
1. Stoveorventpipeisdirty,whichrestrictsairflowthroughtheburnpot. Followallcleaningprocedureinthemaintenancesectionoftheowner’smanual.
2. Ventpipeinstalledimproperly.
Checktomakesuretheventpipehasbeeninstalledaccordingtothecriteriain
theowner’smanual.
3. Airdamperissettoofarin(closed)forahigherheatsetting.
Pullthedamperfartheroutawayfromthesideofthestoveandtrytooperate
theunitagain.
4. Burnpotholesareblocked.
Removetheburnpotandthoroughlycleanit.
5. Airdamperisblockedwithash.
Shutdownthestove,allowtocool,andthoroughlycleanthestoveofallash.
6. Blockageinairintakepipe.
Visuallyinspecttheairintakepipethatleadsintotheburnpotforforeign
material.
7. Circuitboardmalfunction.
Timethefuelfeedlightateachsetting(afterthestovehascompletedthe
startupcycle).Makesurethetimesmatchtheaugertimingchart.Iftheauger
motorrunsconstantly,theboardisbad.
8. BadPellets
(AppliestoGLASS“SOOT’S”UPATAVERYFASTRATEOnly)
Thebrandofcornorpellets,orperhapsthebatchbein gused,maybeofpoor
quality.Ifpossible,tryadifferentbrandofcornorpellets.See“ProperFuels”
sectiontoinsureyouare
usingtheproperkindofcornorpellet.Youmightalso
wanttotryabrandthatismadefromadifferenttypeofcornorwood(softwood
vs.hardwood).Differentbrandshavedifferentcharacteristicswhenbeing
burned.
STOVE SHUTS OFF AND THE FOURTH LIGHT (HT) FLASHES
PossibleCauses: PossibleRemedies:(Unplugstovefirstwhenpossible)
1. Theconvectionblowerisove rheatingandtripping theinternaltemperature
shutoff.
Clean any dust off of the windings and fan blades. If oiling the blower
does not help, the blower may be bad.
2. Thestoveisbeingleftonthehighestsettingforextendedperiodsoftime.
Thehighestheatlevelsettingisdesignedforuseovershortperiodsoftime.
Burningthestoveonthehighestsettingforlongerthan20minutesisnot
recommended.
3. Fuelotherthanwoodpelletsorwholeshelledcornisbeingburnedinthe
stove.
Thisstoveisdesignedandtestedtousewholeshelledcornorpelletizedwood
pellets.Thesearetheonlyauthorizedandapprovedfuelsavailable.Noother
typesoffuelhavebeenapproved.Useof
alternativefuelswillvoidthewarranty
andcouldposeasignificantfirehazard.
4. Powersurgeorbrownoutsituation.
Apowersurge,spike,orvoltagedropcouldcausethehighlimitswitchtotrip.
Checktoseeifasurgeprotectorisbeingusedonthestove.Ifnot,recommend
onetotheconsumer.
5. Highlimitswitchismalfunctioning.
Iftheotheritemscheckoutok,replacethehighlimitswitch.
**CAUTION–UNPLUGTHESTOVEFROMALLPOWERPRIORTOATTEMPTINGTOSERVICETHEUNIT!**