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Bresser T-REX2 - Product Return Procedures; Contacting BRESSER Service Team

Bresser T-REX2
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www.bresser.de
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In case of a return, please note the following:
Make sure that the article is sent carefully packed. If possible, use the original
packaging. Fill out the Service Form and enclose it with the proof of purchase.
Service
You can contact the BRESSER service team if you have problems with the 3D
printer. If questions or problems are not covered in this manual, you can search for
solutions on our official website or contact us by phone.
Our Knowledge Base provides solutions and instructions for frequently occurring
problems. It is advisable to look for a solution there first, as the most frequent
questions are answered there.
http://www.bresser.de
Email: service.3d-printer@bresser.de
You can reach the BRESSER service team by phone or e-mail from Monday to
Saturday, 8:30-15:30 (CET). If you contact us outside these business hours, we will
answer your request on the following working day.
Note: Due to different filaments the extruder can be blocked. This problem is
not a quality problem and is outside the range of 400 hours of operation. If this
problem occurs, please contact customer service and carry out cleaning
according to the instructions provided there.

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