Bresser T-REX2 - Chapter 5: Warranty and service; Product Warranty Information

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Chapter 5: Warranty and service
Warranty
The regular guarantee period is 5 years and begins on the day of purchase.
Please keep the proof of purchase (receipt/invoice) carefully as proof of purchase.
During the warranty period, defective devices will be accepted by the local dealer or,
if necessary, sent in directly by you. In any case, the postage costs must be at your
expense. In case of a warranty claim, the postage costs will be refunded. You will
then receive a new or repaired device back free of charge. The decision whether to
repair or replace the device is up to us.
Excluded from this warranty are accessories/components such as mounting plates
and foils, acrylic glass/plastic elements, USB/removable storage media, filaments
and coils, adhesives, resins/greases, vessels and containers, tools etc.
The guarantee expires if defects in the object of purchase are due to the following
circumstances:
 improper usage
 negligent or intentional damage through own fault and/or unauthorized third parties
 Repairs or alterations carried out by third parties without our order
 Changes or damage due to force majeure (storm, hail, fire, power failure, lightning,
flooding, snow damage, frost and other effects caused by animals, etc.)
The warranty is also void if a damaged and/or illegible or incomplete proof of
purchase is presented.
The rights from the guarantee exist independently of the legal warranty claims.
The guarantor is BRESSER GmbH, Gutenbergstr. 2, 46414 Rhede, Germany.
After the warranty period has expired, you also have the possibility to send a
defective device for repair. Repairs after the warranty period are subject to a charge.
You will receive a cost estimate from us before the repair is carried out.