Error Message Cause Action
Touchscreen
Initialization Failed
The touchscreen was pressed
before the power on
initialization was completed.
Make sure nothing is touching the touchscreen.
Debris may be stuck between
the lower part of the
touchscreen and its frame.
Insert a piece of stiff paper between the lower part
of the touchscreen and its frame and slide it back
and forth to push out any debris.
Unusable Device
A USB device or USB Flash
memory drive that is encrypted
or not supported has been
connected to the USB direct
interface.
Unplug the device from the USB direct interface.
Unusable Device
Remove the Device. Turn
the power off and back
on again.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
• Unplug the device from the USB direct
interface.
• Press and hold to turn off the machine,
and then turn it on again.
Wrong Paper Size MP
Wrong Paper Size T1
Wrong Paper Size T2
Wrong Paper Size T3
The specified tray ran out of
paper during copying and the
machine could not feed the
same size paper from the next
priority tray.
Refill the paper in the paper tray.
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
Related Topics:
• Replace Supplies
• Load and Print Using the Paper Tray
• Load and Print Using the Multi‑purpose Tray (MP Tray)
• Clean the Corona Wire
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