2-73
Confidential
White spots
Black spots or dirt
<User Check>
- When the white spots appear at intervals of 32.5 mm, replace the
toner cartridge with a new one.
- If the same problem occurs after printing a few pages, the adhesive
of the label or the like, paper powder or dirt may be attached on the
surface of the exposure drum. Wipe off the dirt on the exposure
drum. (Refer to User's Guide, and perform the Drum Cleaning.)
- When the white spots appear at intervals of 94.2 mm, replace the
drum unit with a new one.
Step Cause Remedy
1
Dirt on electrodes of the drum unit
and those of the machine
Clean the electrodes of the drum unit and
those of the machine. (Refer to Fig. 2-10
and Fig. 2-11.)
2
High voltage power supply PCB
failure
Replace the high voltage power supply PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.
<User Check>
- When the black spots appear at intervals of 32.5 mm, replace the
toner cartridge with a new one.
- If the same problem occurs after printing a few pages, the adhesive
of the label or the like, paper powder or dirt may be attached on the
surface of the exposure drum. Wipe off the dirt on the exposure
drum. (Refer to User's Guide, and perform the Drum Cleaning.)
- When the black spots appear at intervals of 94.2 mm, replace the
drum unit with a new one.
Step Cause Remedy
1
Dirt on electrodes of the drum unit
and those of the machine
Clean the electrodes of the drum unit and
those of the machine. (Refer to Fig. 2-10
and Fig. 2-11.)
2
Dirt on the heat roller Refer to “2-70 How to clean the heat roller”
to clean the heat roller.
3
Scratch on the heat roller
(black spots at intervals of 53.4 mm)
Replace the fuser unit.
4
High voltage power supply PCB
failure
Replace the high voltage power supply PCB
ASSY.
5 Main PCB failure Replace the main PCB ASSY.