Brother HL-T4000DW - If You Are Having Difficulty with Your Machine

Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine
Paper is Jammed in the Back of the Machine
If the LCD displays the following paper jam messages, follow these steps:
• [Jam Rear], [Repeat Jam Rear]
• [Jam MP Tray], [Repeat Jam MP Tray]
1. Unplug the machine from the AC power outlet.
2. If the paper is loaded in the MP tray, remove the paper.
3. Pull Tray #1 (1) completely out of the machine as shown by the arrow.
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4. If your LCD error message was [Jam Rear], [Repeat Jam Rear], do the following:
a. Open the Jam Clear Cover (1) at the back of the machine.
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b. Slowly pull the jammed paper out of the machine.
c. Close the Jam Clear Cover. Make sure the cover is closed completely.
5. If your LCD error message was [Jam MP Tray] or [Repeat Jam MP Tray], push the release lever (1)
toward the back of the machine, and then slowly pull the jammed paper out of the MP tray.
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