Brother MFC-7360N User Manual

Troubleshooting
65
B
Cover is Open The front cover is not completely
closed.
Close the front cover of the machine.
Cover is Open The ADF cover is not completely
closed.
Close the ADF cover of the machine.
The ADF is open while loading a
document.
Close the ADF cover of the machine, then
press Stop/Exit.
Cover is Open The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
 Close the fuser cover of the machine.
 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Document is jammed in the top of the
ADF unit on page 70 or Using the automatic
document feeder (ADF) on page 22.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See Turning off
Distinctive Ring on page 34.)
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 58.)
Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit on page 59.)
Duplex Disabled The duplex tray is removed or is
not properly installed.
Carefully put the duplex tray into the
machine until it clicks into place.
The back of the machine is not
closed completely.
Close the back cover of the machine.
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
(For MFC-7360N and MFC-7460DN )
Received fax messages still in memory will
be lost when the machine is turned off. See
Transferring your faxes or Fax Journal
report on page 69 before disconnecting the
machine so you will not lose any important
messages. Then, turn the power switch off,
wait a few seconds, and then turn it on
again. Leave the machine for 15 minutes
with the power on.
(For MFC-7860DW)
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
The fuser unit is too hot.
Error Message Cause Action

Brother MFC-7360N Specifications

General

Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Scan to	E-mail, File, Image, OCR
Grayscale levels	256
Input color depth	48 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	11 s
Copy speed (black, normal quality, A4)	24 cpm
Dimensions (WxDxH)	405 x 399 x 316 mm
All-in-one functions	Copy, Fax, Print, Scan
Compatible operating systems	Linux Mac OS X 10.4.11, 10.5.x, 10.6x Windows 7, Vista, XP, 2000
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	14.4 Kbit/s
Fax speed dialing (max numbers)	208
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	32 MB
Processor family	ARM
Compatible memory cards	Not supported
Sound power level (standby)	30 dB
Sound pressure level (printing)	53 dB
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Direct printing	-
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (standby)	0.9 W
Power consumption (PowerSave)	65 W
Power consumption (average operating)	495 W
Package weight	14800 g
Sustainability certificates	ENERGY STAR
Maximum duty cycle	10000 pages per month