Brother MFC-7360N User Manual

Troubleshooting
87
B
The machine prints unexpectedly
or it prints garbage.
 Press Job Cancel to cancel print jobs.
 Check the settings in your application to make sure it is set up to work with
your machine.
 Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
(For MFC-7360N and MFC-7460DN)
The faxes stored in the machine memory will be deleted. See Transferring
your faxes or Fax Journal report on page 69 before disconnecting the
machine so you will not lose any important messages.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
 Check the settings in your application to make sure that it is set up to work with
your machine.
 Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unscannable and
unprintable areas on page 16.)
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose Letter, Legal
or Folio [16 to 28 lb (60 to 105 g/m
2
)].
The machine is not printing or has
stopped printing.
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work. Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Network scanning does not work. See Network difficulties (Network models only) on page 89.
Cannot scan. (For MFC-7860DW)
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties Suggestions
Cannot install software or print.
(Windows
®
only)
Run the Repair MFL-Pro Suite program on the installation CD-ROM. This
program will repair and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Printing difficulties (continued)
Difficulties Suggestions

Brother MFC-7360N Specifications

General

Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Scan to	E-mail, File, Image, OCR
Grayscale levels	256
Input color depth	48 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	11 s
Copy speed (black, normal quality, A4)	24 cpm
Dimensions (WxDxH)	405 x 399 x 316 mm
All-in-one functions	Copy, Fax, Print, Scan
Compatible operating systems	Linux Mac OS X 10.4.11, 10.5.x, 10.6x Windows 7, Vista, XP, 2000
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	14.4 Kbit/s
Fax speed dialing (max numbers)	208
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	32 MB
Processor family	ARM
Compatible memory cards	Not supported
Sound power level (standby)	30 dB
Sound pressure level (printing)	53 dB
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Direct printing	-
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (standby)	0.9 W
Power consumption (PowerSave)	65 W
Power consumption (average operating)	495 W
Package weight	14800 g
Sustainability certificates	ENERGY STAR
Maximum duty cycle	10000 pages per month