Troubleshooting
95
Paper is jammed at the back 
of the machine B
If the LCD shows Jam Rear, a paper jam 
occurred behind the back cover. Follow these 
steps:
a Leave the machine turned on for 10 
minutes for the internal fan to cool the 
extremely hot parts inside the machine.
b Press the front cover release button and 
then open the front cover.
 
c Slowly take out the drum unit and toner 
cartridge assembly. The jammed paper 
may be pulled out with the drum unit and 
toner cartridge assembly, or this may 
release the paper so you can pull it out 
from inside of the machine.