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Mark MckeeSep 8, 2025
What does 'Check Cassette' mean on my Brother MFC-9760?
- AAmy WalterSep 8, 2025
If your Brother All in One Printer shows 'Check Cassette', the MFC cassette is not installed properly. Install the cassette properly.
What does 'Check Cassette' mean on my Brother MFC-9760?
If your Brother All in One Printer shows 'Check Cassette', the MFC cassette is not installed properly. Install the cassette properly.
What does 'Check Document' mean on my Brother All in One Printer?
If your Brother All in One Printer displays 'Check Document', documents were not inserted or fed properly, or the document was too long. Do not pull paper out until you see Document Jams and Paper Jams, page 74.
What to do if my Brother MFC-9760 All in One Printer says 'Toner Empty'?
If your Brother All in One Printer displays 'Toner Empty', replace the toner cartridge with a new one, or ensure the toner cartridge is correctly installed into the drum unit.
What causes curled printed pages on Brother MFC-9760 All in One Printer and how to fix it?
Curled printed pages on your Brother All in One Printer can be caused by using thin paper (60-69 g/m2). Make sure you select the Paper Type that suits the paper in your paper tray.
What to do if Brother MFC-9760 pages are stained with toner?
If printed pages from your Brother All in One Printer are stained with toner or have vertical stripes, clean the machine’s interior and the primary corona wire of the drum unit. Make sure that the tab of the corona wire is at the home position. If, after cleaning, the issue persists and the display shows CHANGE DRUM SOON, replace the drum unit with a new one.
How to fix a Brother MFC-9760 All in One Printer printing nothing on the page?
If your Brother All in One Printer is printing nothing on the page, make sure that the toner cartridge is not empty. If it is, replace the toner cartridge.
How to fix white stripes on Brother All in One Printer printed pages?
To address white stripes or faint images on printed pages from your Brother All in One Printer, wipe the scanner windows with a clean soft cloth. If the issue persists and the display shows CHANGE DRUM SOON, replace the drum unit with a new one.
How to fix vertical streaks on Brother MFC-9760 copies?
If you notice vertical streaks on copies from your Brother All in One Printer, the scanner or the primary corona wire for printing may be dirty. Clean them both.
What to do if Brother MFC-9760 prints a black page?
If your Brother All in One Printer prints a black page, clean the machine’s interior and the primary corona wire of the drum unit. Also, do not use heat-sensitive paper as it will cause this problem. After cleaning, if the printed pages are still black replace the drum unit with a new one if the display shows CHANGE DRUM SOON.
How to resolve 'Out of Memory' error on Brother MFC-9760 All in One Printer when printing?
If your Brother All in One Printer displays an 'Out of Memory' error when printing: - Press Reset to delete data remaining in the machine's memory. - If you have installed the Windows® driver, try again after setting the True Type mode to 'Print as Graphics' in the PRINT menu of your application software. - Reduce the print resolution or reduce the complexity of your document. - Expand the printer memory with the optional memory board.
General| Brand | Brother |
|---|---|
| Model | MFC-9760 |
| Category | All in One Printer |
| Language | English |
