Brother MFC-9970CDW Quick Setup Guide

27
For Wireless Network Users
Wireless Network
Windows
®
Macintosh
Troubleshooting
How can I find the wireless settings (Network Name (SSID/ESSID) and Network Key)
* The Network Key may also be described as the Password, Security Key or Encryption Key.
* If the WLAN access point/router is set to not broadcast the SSID, the SSID will not automatically be detected.
You will have to manually enter the SSID name. See Configuring your machine when the SSID is not broadcast
in the Network User's Guide.
WLAN report
If the WLAN report that printed shows that the connection failed, check the error code on the printed report and
refer to the following instructions.
IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security
information. We cannot assist you in locating your network security settings.
1. You should see the documentation provided with your WLAN access point/router.
2. The initial network name could be the manufacturer’s name or the model name.
3. If you do not know the security information, please consult the router manufacturer, your system
administrator or internet provider.
Error code Recommended Solutions
TS-01
The wireless setting is not activated, turn the wireless setting to ON.
- If a LAN cable is connected to your machine, disconnect it and turn the wireless setting of
your machine to ON.
1. On your machine, press MENU.
2. Press a or b to display Network, and press Network.
3. Press WLAN, and then Setup Wizard.
4. When WLAN Enable? is displayed, press On. This will start the wireless setup wizard.
TS-02
The WLAN access point/router cannot be detected.
1. Check the following 4 points.
- Make sure that the WLAN access point/router is powered on.
- Move your machine to an obstruction-free area, or closer to the WLAN access
point/router.
- Temporarily place your machine within about 3.3 feet (one meter) from the WLAN
access point when you are configuring the wireless settings.
- If your WLAN access point/router is using MAC address filtering, confirm the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key) the information may be incorrect.
Reconfirm the SSID and security information and reenter the correct information as
necessary.
See How can I find the wireless settings (Network Name (SSID/ESSID) and Network
Key) on page 27 to confirm.

Brother MFC-9970CDW Specifications

General

Weight (imperial)	62.8 lbs
Dimensions (WxDxH)	490 x 526 x 531 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows, Mac OS
Dimensions (W x D x H) (imperial)	19.3 x 20.7 x 20.9 \
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	30 ppm
Digital sender	No
Printing colors	Black, Blue, Red, Yellow
Maximum duty cycle	60000 pages per month
Optional functions	Fax
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	30 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Input color depth	48 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Display diagonal	5 \
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Authentication method	WEP 64/128-b, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA, WINS/NetBIOS, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMP, LLTD, SNTP, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Supported network protocols (IPv6)	NDP, RA, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMPv6, SNTP, LLTD, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Maximum internal memory	512 MB
Sound pressure level (copying)	57 dB
AC input voltage	110 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.8 W
Power consumption (average operating)	615 W
Package weight	34019 g
Operating temperature (T-T)	50 - 90.5 °F
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR