Brother MFC-9970CDW - User Manual

Other manuals for Brother MFC-9970CDW

Network User's Guide94 pages

Advanced User's Guide110 pages

Basic User's Guide222 pages

Quick Setup Guide38 pages

Specifications2 pages

Questions and Answers

R
Robert WatsonAug 15, 2025
How to turn on wireless setting on Brother MFC-9970CDW All in One Printer?
- G
  Gabriel WilliamsAug 16, 2025
  The wireless setting may not be activated. Turn the wireless setting to ON. If a LAN cable is connected to your Brother All in One Printer, disconnect it and turn the wireless setting of your machine to ON. 1. On your printer, press MENU. 2. Press a or b to display Network, and press Network. 3. Press WLAN, and then Setup Wizard. 4. When WLAN Enable? is displayed, press On. This will start the wireless setup wizard.
A
Andrew EdwardsAug 18, 2025
What to do if my Brother All in One Printer cannot find wireless network?
- Z
  zamorawendyAug 18, 2025
  There might be several reasons why your Brother All in One Printer can't find the wireless network: * Make sure that the WLAN access point/router is powered on. * Move your printer to an obstruction-free area, or closer to the WLAN access point/router. * Temporarily place your printer within about 3.3 feet (one meter) from the WLAN access point when you are configuring the wireless settings. * If your WLAN access point/router is using MAC address filtering, confirm the MAC address of the Brother machine is allowed in the filter. Also, the information you entered may be incorrect. Reconfirm the SSID and security information and reenter the correct information as necessary.
J
Jennifer WhiteAug 22, 2025
What to do if WPS or AOSS™ fails on Brother All in One Printer?
- X
  xfieldsAug 22, 2025
  Confirm your WLAN access point/router supports WPS or AOSS™ and try starting again.
N
nicolecortezAug 25, 2025
Why Brother All in One Printer is not found on the network during MFL-Pro Suite installation?
- H
  hmolinaAug 26, 2025
  If your Brother All in One Printer is not found on the network during the MFL-Pro Suite installation, here are a few things to try: * Make sure to choose to search for the Brother machine again on the installer dialog. * Allow access when the alert message of the security software appears during the MFL-Pro Suite installation. * Place your Brother machine within about 3.3 feet (1 meter) from the WLAN access point/router when you configure the wireless network settings. * Move your Brother machine to an obstruction-free area, or closer to the WLAN access point/router. * Move all the devices away from Brother machine or WLAN access point/router.
M
millersandraAug 27, 2025
What to do if Brother All in One Printer cannot print or scan over the network?
- T
  Tanya HunterAug 27, 2025
  If your Brother All in One Printer cannot print or scan over the network, confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network. If the failed printing job is still in the print queue of your computer, delete it. You can also try to uninstall the MFL-Pro Suite and reinstall it.
D
dancordovaAug 31, 2025
How to complete wireless network setup configuration on Brother All in One Printer?
- N
  nealmarkAug 31, 2025
  To complete the wireless network setup configuration on your Brother All in One Printer, reconfirm and choose the correct security settings. The manufacturer's name or model no. of the WLAN access point/router may be used as the default security settings. Also, confirm the MAC address of the Brother machine is allowed in the filter. You can find the MAC address from the Brother machine's control panel. You should type the correct SSID name or Network Key by hand. Check the SSID name or the Network Key in the instructions supplied with your WLAN access point/router and reconfigure the wireless network setup. Use the Network Connection Repair Tool.
R
Robert OwensSep 2, 2025
What to do if my Brother All in One Printer says the security information is incorrect?
- M
  Mrs. Caitlin Randall MDSep 3, 2025
  The security information (SSID/Network Key) you entered may be incorrect. Double-check the SSID and security information (Network Key). If your router uses WEP encryption, make sure you enter the key used as the first WEP key.
A
Alexandra JacksonSep 5, 2025
Why is my Brother All in One Printer not connecting to the internet?
- L
  lisaevansSep 6, 2025
  The Authentication/Encryption methods used by the selected WLAN access point/router are not supported by your Brother All in One Printer. For infrastructure mode, change the authentication and encryption methods of the WLAN access point/router. If this does not solve the problem, the SSID or network settings you entered may be incorrect. Reconfirm the wireless network settings.
M
maxwellsaraSep 8, 2025
Why does WPS or AOSS™ not work on my Brother MFC-9970CDW?
- J
  james90Sep 8, 2025
  Confirm that only one WLAN access point/router within range has the WPS or AOSS™ method active and try again.
J
Jennifer LopezSep 12, 2025
How do I check my network devices are working properly with Brother All in One Printer?
- M
  Meagan VelasquezSep 12, 2025
  To check if your network devices are working properly with your Brother All in One Printer, make sure you have confirmed all instructions in First check the following. Print the Network Configuration List. Print the Network Configuration List and check that Ethernet Link Status or Wireless Link Status is Link OK. Ping the Brother machine from your computer using the IP address or the node name. Print the WLAN report to confirm the state of the wireless connection.

Summary

Safety and Legal

Electrical Hazards

Important Safety Instructions

Provides a numbered list of crucial safety instructions.

Basic Users Guide

Brother Color Laser One-Year Limited Warranty (USA only)

Details the terms and conditions of the limited warranty.

Advanced Users Guide

General Setup (Chapter 1)

Security Features (Chapter 2)

Explains features for securing the machine and user access.

Sending a Fax (Chapter 3)

Details various methods and options for sending faxes.

Receiving a Fax (Chapter 4)

Covers different modes and options for receiving faxes.

Dialing and Storing Numbers (Chapter 5)

Making Copies (Chapter 7)

Provides instructions for copy settings and quality improvement.

Routine Maintenance (Appendix A)

Cleaning and Checking the Machine

Cleaning the Scanner

Replacing Toner Cartridges

Brother MFC-9970CDW Specifications

General

Weight (imperial)	62.8 lbs
Dimensions (WxDxH)	490 x 526 x 531 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows, Mac OS
Dimensions (W x D x H) (imperial)	19.3 x 20.7 x 20.9 \
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	30 ppm
Digital sender	No
Printing colors	Black, Blue, Red, Yellow
Maximum duty cycle	60000 pages per month
Optional functions	Fax
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	30 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Input color depth	48 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Display diagonal	5 \
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Authentication method	WEP 64/128-b, WPA-PSK (TKIP/AES), WPA2-PSK (AES), 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA, WINS/NetBIOS, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMP, LLTD, SNTP, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Supported network protocols (IPv6)	NDP, RA, DNS, mDNS, LLMNR, LPR/LPD, IPP/IPPS, FTP, CIFS, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMPv6, SNTP, LLTD, APOP, POP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), 802.1x
Maximum internal memory	512 MB
Sound pressure level (copying)	57 dB
AC input voltage	110 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.8 W
Power consumption (average operating)	615 W
Package weight	34019 g
Operating temperature (T-T)	50 - 90.5 °F
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR